Prepared for Veronica Mancilla

Every Call, Text and Review.
One Inbox.

Everything from our August 7 call, in one place. The site corrections, the name behind 828, and the portal you already paid to set up, finally switched on.

$0
Corrections, no charge
24/7
English or Spanish
1
Inbox, every channel
See the details
First, the things we got wrong

Already handled. No charge.

Two of the items you and Judy raised were our mistakes. We fixed them at no charge.

Done, live now
The phone number is correct
The site was showing 915-213-7178, a number nobody at 828 recognized. It came in through our onboarding form. It is gone. Your office line, 915-271-9524, is live on the site now.
In progress
The footer social links
Judy was right, the icons at the bottom were not reaching your pages on mobile. Instagram now points to @r828electric. Facebook is being restored to match.

The solar panel photos Angel flagged are already off the site. That was handled the same week you raised it.

The Work

One job. One price.

Everything below is one piece of work at one price. You are not picking items off a menu, and there is nothing else to add later. Nothing here locks you into a contract.

The Whole Job

The site corrections, the portal switched back on, your number moved off Spectrum, and the address your trucks already advertise.

$1,140
One time, and that figure already includes the 8.25% TX sales tax
Then the monthly below, which only starts once it is running
  • ✓ Romans 8:28 on the hero, with the meaning revealed on hover
  • ✓ A short line in About on where the name came from
  • ✓ Javi and your crew replacing the AI hero image and the stock panel photo
  • ✓ A portfolio section for the jobs you have already done
  • ✓ Contact form and a Text Us button, in English and Spanish
  • ✓ Google Business Profile moved off Angel's personal account
  • ✓ Portal reactivated, Google, Instagram, Facebook, TikTok and email in one inbox
  • ✓ Google review replies drafted in your voice, nothing posts until your team approves it
  • ✓ Sparky answering in English or Spanish, handing off to your team in ten seconds
  • ✓ Chat widget back on the site, feeding the same inbox
  • ✓ 915-271-9524 ported off Spectrum, so you keep the number
  • ✓ The site served at 828electric.com, with renewals moved off Judy and onto us

Half on approval, half on delivery. If a different split works better for the business, say so and we will set it that way.
The phone port has to start before you close the Spectrum account, so tell us before you switch to AT&T.

What's Included

Line by line

Click any piece to see exactly what it covers.

Colossians 3:23 comes off the hero and Romans 8:28 goes in its place. Hovering over the verse opens a small animation with the words, so a visitor who does not know the reference still gets it.

  • Verse swapped on the hero, English and Spanish
  • Hover reveal so the verse opens inline instead of sitting there as a citation
  • Two or three sentences in About on where the name came from, written by us and sent to you for approval before it goes live

Angel's likeness comes off the hero. Javi goes up in its place, and the man in the unfamiliar uniform on the panel upgrades card gets replaced by one of your own crew.

  • Hero image replaced with Javi, or whoever you choose, from the photos your assistant is collecting
  • Panel upgrades card replaced with a real 828 crew photo
  • Colour, crop and retouch so the photos hold up at full width on a phone
  • We work from the shots you send. Faces toward the camera, hands on the work.

A proper portfolio section for the work you have already done. Right now the site describes your services but shows none of the jobs, and for commercial buyers the jobs are the argument.

  • New section built in English and Spanish, sitting between services and the contact form
  • Each job can carry a photo and a line about what the work was, residential or commercial
  • The UTEP jobs are the obvious first entries. Anyone in El Paso recognizes the campus on sight, and it is not work every shop gets
  • Built so your assistant can hand us new job photos and we add them without a rebuild

Right now the only thing a visitor can do on a phone is call. Judy's point was the right one, plenty of people will not.

  • Text Us button next to Call, visible without opening the hamburger menu
  • Contact form at the foot of the page, the place people look for it
  • Both in English and Spanish, matching the site you already have
  • Consent wording on the form, which the carriers require before you can text a customer back

Your profile is currently tied to a personal Gmail account. That is worth fixing on its own, and it has to be fixed before review automation can run cleanly.

  • One of our team sits with you, screen shared or at the office, whichever you prefer
  • Ownership moved onto a business account, with you and Lily holding proper access
  • Listing checked over: hours, service area, categories, photos
  • Findings in writing when we are done, including anything we think should change

Professional services are not taxed in Texas, so this line carries no sales tax.

The setup was paid for a while ago and the account is still there. Billing was removed so nothing could charge you by accident, which is also why some of it is locked. This turns it back on.

  • Account restored and billing put back so the locked features open up
  • Google, Instagram, Facebook, TikTok and email all routing into one inbox
  • Contacts and conversation history checked over before your team starts using it
  • Lily walked through it, with Judy sitting in if she wants to

You have Google reviews sitting unanswered, including recent ones. And the chat assistant we built for 828 is still there, switched off.

  • Review replies drafted for you, with softer wording on anything under four stars. Nothing posts until someone on your team approves it, and you can switch that approval step off later if you get tired of it
  • Chat widget placed back on the site and wired into the portal, so a message from the website reaches the same inbox as everything else
  • Sparky switched on and trained on how your team actually writes, not a generic voice
  • Answers in English or Spanish depending on how the customer opens
  • A person always comes first. Messages hit your team's phones, and Sparky only answers if nobody has picked it up in about ten seconds
  • Every conversation lands in the portal inbox, so nothing sits in someone's personal messages
  • You can read everything it sends, and switch it off at any time

On our call we could not promise this. We have since checked, and it can be done. 915-271-9524 moves onto the platform and you keep it.

  • Your office number ports over, so nothing on your trucks, cards or listings has to change
  • Calls ring your phone and Lily's at the same time, whoever picks up first takes it
  • The same number can receive texts, which a landline cannot
  • The one-time carrier registration is included in this phase, so there is nothing extra to pay to get the number allowed to text
  • Timing matters here. This is easiest to do before you close the Spectrum account, so tell us before you switch to AT&T

Your trucks say 828electric.com. The site currently lives at 828electricep.com. Pointing the site at the address you already advertise is far cheaper than re-lettering a fleet.

  • We point the site first, then move the paperwork. The address starts working straight away, using the access Judy already sent us. The slower registrar move happens afterwards, so nothing you advertise is ever in limbo
  • Site served at the new address, with 828electricep.com redirecting so no existing link, listing or business card breaks
  • Certificate reissued so the padlock stays green
  • The domain comes under our management, so renewals stop being Judy's job. It stays registered to 828 Electric and it remains yours. If you ever want it moved elsewhere, we hand it over, no questions and no fee
  • Instagram, Google Business and Housecall Pro updated to the new address
The one-time charge
Everything listed above$1,053.12
8.25% TX sales tax$86.88
Total, one time$1,140.00

Half on approval, half on delivery. There is no second invoice for any of this, and the monthly below does not start until the portal and your number are actually live.

Monthly, once it is running

What it costs to run

No contract, cancel whenever. The website work carries no monthly cost at all.

LayerOne platform access
The inbox itself, every channel, plus the chat widget on the site and Sparky. This does not need a phone number to work. It is a CRM, so if you would rather start without one, the $50 stands on its own.
$50
Carrier registration
What the phone carriers charge to keep a business number allowed to send texts. It is a fixed fee and it does not change with how much you use it. It only applies once your number is live.
$11.03
Your phone number
The lease on the line itself. This varies a little by number, normally $2 to $3. It is the same 915-271-9524 you have now.
$2 to $3
WhatsApp (optional, off right now)
A WhatsApp button on the site that lands in the same inbox. You passed on this during our call, so it is switched off and stays off unless you tell us otherwise. WhatsApp charges its own fee per conversation on top, and we will show you those before anything is turned on.
$10 + usage
Calls and texts
Billed on what you actually use, separate from the lines above. It is passed through at what it costs us, with no markup from us on top. We will walk you through those rates before anything can send, and nothing goes out until you have approved them.
On usage
Per month, before calls and textsAbout $64

You will drop the Spectrum landline charge when the number moves, so compare this against that bill rather than against zero. We did not add WhatsApp, since you passed on it, and it is easy to add later if Angel wants it.

Timeline

Order of work

Phases, not calendar months. We do not promise you a date we cannot hold, and one piece running long does not push the rest.

Before anything else
The phone port starts
The port has to start before the Spectrum account closes. If AT&T is close, tell us and we move this to the front, ahead of everything else.
First week
Google Business audit, then the site
We start with the Google audit because review automation cannot run correctly until the profile is off a personal account. The verse, the About copy and the contact form follow.
As photos arrive
Crew photos and previous work
This one moves at the speed of your assistant's camera. We put up what you send, when you send it, and there is no charge for swapping an image later if you find a better one.
Alongside the port
Domain move to 828electric.com
We have what we need from Judy for this one, so it runs as soon as you approve. The old address keeps redirecting, so nothing you have already handed out stops working.
After the portal is live
Sparky and review responses
We run it past you before it answers a single customer. You read what it says, you tell us what sounds wrong, and it only goes live when you are happy with the voice.
After you approve

What happens next

1
You press approveDavid gets a text the moment you do. No form and no call needed.
2
We send the invoice for the first halfThrough LayerOne, the same way you have been billed before. Work starts once it clears, and the second half is due when it is all delivered.
3
One thing we need from your sideKeep the job photos coming from your assistant, and tell us before you close the Spectrum account. Everything else is on us.
4
You see it before your customers doNothing goes live without you looking at it first. That includes the About copy, the photos, and every word Sparky is trained to say.

Anything here you want changed?

If a line does not make sense, or Angel wants something taken off, write it here. It comes straight to David.

Prepared from our call on August 7, 2026, with Veronica Mancilla and Judy.
Nothing on this page is a contract, and no monthly charge starts until it is live and working.